American Auto Glass FAQ 

Do you sell glass other than windshields?
YES! If you're unable to locate a price from our Quote Wizard or you have a Vent, Door, Quarter, or Back glass that does not show available, please contact us for a free quote.

How do I know if you have service in my area?
We service the entire state of CT & Western MA offering FREE mobile service. We also distribute Auto Glass throughout the entire country with select partners.

How will it work if I have insurance?
We handle all the paper work & logistics which includes billing your insurance company directly. You pay only your deductible if applicable.

How long will this process take?
The same or next day in most cases.

Will the glass be the same quality as I have in my car right now?

YES! We install and/or ship only quality new glass (See Guarantee below)

What is my Guarantee?
We guarantee our auto glass against any manufacturer defect as well as the installation for as long as you own your vehicle. (Pre-existing rust or body damage will void this guarantee) See Warranty Details below


WARRANTY

Auto Glass Products

Installation Work: Installation of any auto glass product (except sunroofs and rear sliders) is guaranteed for as long as you own or lease your vehicle, except where damage occurs due to vandalism, accidents, theft, acts of God, or self-inflicted damage and except leakage due to body deterioration.

Product Warranty: Auto glass products (with the exception of sunroofs and rear sliders) are guaranteed for ninety (90) days against pressure cracks, distortion, molding fit and glass fit.


Windshield Repair

Windshield repair work is guaranteed for as long as you own or lease your vehicle. If the originally damaged portion of the windshield cracks again in the same spot, we will credit the amount of the original repair against the windshield replacement cost where the replacement work is performed by American Auto Glass. If the vehicle is insured by a comprehensive insurance policy, you must pay the deductible portion of your policy.


Sunroofs & Rear Sliders

Product Warranty: The original manufacturer’s warranty (including any restrictions and guidelines applicable to the warranty) shall apply to all defects in material and workmanship that would render this product unfit for its normal and recommended use and service, except damage due to vandalism, accidents, theft, acts of God, or self inflicted damage and except leakage due to body deterioration. The manufacturer’s warranty is subject to a visual inspection to verify validity of claim.


 

The manufacturer’s warranty is subject to a visual inspection to verify validity of claim.

* Please note that any work, improvement, alteration done by anyone other than a qualified American Auto Glass technician will void American Auto Glass’s warranty.

For information regarding this warranty, please contact us